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Terms of Service

The agreement between you and Crevo — what you can do with the Services, what we can do with your content, and how subscriptions and billing work.

Effective date: 2026-09-06

These Terms of Service (these “Terms”) describe your rights and responsibilities when using the mobile and web-based software platform and related services (the “Services”) offered by ŞENAL YAZILIM DANIŞMANLIK TİCARET VE İTHALAT İHRACAT LİMİTED ŞİRKETİ, trading as Crevo (“we”, “our”, or “us”). If you are a Customer, these Terms govern your access to and use of our Services. These Terms (or, if applicable, your written agreement with us) and any Order Forms, together with all documents referenced here, form the “Agreement” between Customer and us.

If you subscribe to, access, or use the Services, create an organisation, invite users to that organisation, or use or allow use of that organisation after being notified of a change to these Terms, you acknowledge your understanding of the then-current Agreement and agree to it on behalf of Customer. Please make sure you have the necessary authority to enter into the Agreement on behalf of Customer before proceeding.

1. General provisions

1.1. Customers, Authorized Users, and Customer Content

“Customer” or “you” is either you, if you are an individual entering into the Agreement on your own behalf, or the organisation that you represent in agreeing to the Agreement. If your organisation is being set up by someone who is not formally affiliated with a business entity or other organisation, Customer is the individual creating the organisation. If you signed up for a subscription plan using your corporate email domain, or are otherwise entering into a subscription plan on behalf of a business entity or other organisation, that entity is the Customer. By signing up on behalf of your business entity or other organisation, you represent and warrant that you have all right, power, and authority to bind it to the Agreement.

Individuals authorised by Customer to access the Services (each an “Authorized User”) may submit content or information to the Services, which includes personal data and User Content (together, “Customer Content”), and Customer has the sole right and responsibility for managing its use. Customer is solely responsible for all acts and omissions of its Authorized Users in relation to the Services and the Agreement. The Services are not intended for and should not be used by anyone under the age of 13. Customer must ensure that all Authorized Users are over 13 years old.

Customer will (a) inform Authorized Users of all Customer policies and practices relevant to their use of the Services and of any settings that may affect the processing of Customer Content; and (b) obtain all rights, permissions, or consents from Authorized Users and other Customer personnel necessary to grant the rights and licences in the Agreement and for the lawful use and transmission of Customer Content and the operation of the Services.

1.2. Subscriptions

A subscription allows Customer and its Authorized Users to access the Services. A subscription may be purchased through the Services interface or, in some cases, via an order form entered into between Customer and us (an “Order Form”). Subscriptions commence when we make them available to Customer and continue for the term specified in the Services or in the Order Form (the “Subscription Period”).

1.3. Beta products

Occasionally we look for beta testers to help us test new features. These features will be identified as “beta” or “pre-release”, or with words of similar meaning (each, a “Beta Product”). Beta Products are made available on an “as is” and “as available” basis and, to the extent permitted under applicable law, without any of the warranties or contractual commitments we make for other Services.

1.4. Feedback

Customer and its Authorized Users may choose to, or we may invite them to, submit comments or ideas about the Services, including about how to improve them (“Ideas”). By submitting any Idea, Customer agrees that its disclosure is gratuitous, unsolicited, and without restriction, that it places us under no fiduciary or other obligation, and that we are free to use the Idea without additional compensation to Customer, the Authorized User, or anyone else, and to disclose it on a non-confidential basis. Customer further acknowledges that by accepting the submission we do not waive any right to use similar or related ideas previously known to us, developed by our personnel, or obtained from other sources.

1.5. Privacy and protection of personal data

By using the Services, you understand and acknowledge that your personal information will be collected, used, and disclosed as set out in our Privacy Policy. We cannot guarantee that unauthorised third parties will never defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

2. Services usage and restrictions

2.1.a. Ownership of the Services, Documentation, and Company Data

We own and will continue to own the Services and Documentation, including all related intellectual property and other proprietary rights. Customer acknowledges and agrees that we may collect data relating to Customer’s and its Authorized Users’ usage of the Services, including interactions with the Services, email address, service analytics, and other information indicated on the settings page of your account (“Usage Data”), and may collect, analyse, and use data derived from User Content that has been aggregated or anonymised such that it does not identify Customer or any identifiable individual (“Derivative Data” and, together with Usage Data, “Company Data”). All Company Data is owned solely and exclusively by us, and you agree that we may use it in perpetuity for any purpose permitted by applicable law.

2.1.b. Licences to the Services and Documentation

During the Subscription Period, we grant Customer a non-exclusive, non-transferable licence to access and use, and to permit Authorized Users to access and use, the Services in accordance with the Agreement for Customer’s own personal or business purposes. If you do not purchase a subscription, you are a “Free Account”. We grant Free Accounts a licence on the same terms. The rights you have in what the Services produce are the same whether or not you pay: a Free Account may use its Output commercially, as set out in section 2.2.d. Paid plans differ in capacity and features, not in what you are permitted to do with the results.

To the extent we make downloadable software components available, via app stores or other channels, as part of the Services, we grant Customer during the Subscription Period a non-sublicensable, non-transferable, non-exclusive, limited licence for Customer and its Authorized Users to use the object code version of those components, but solely as necessary to use the Services. Minor updates and bug fixes are included under this licence for the duration of the subscription.

From time to time we may make documentation for the Services available (the “Documentation”). During the Subscription Period we grant Customer a non-sublicensable, non-transferable, non-exclusive, limited licence to use the Documentation to support use of the Services.

All rights and licences granted here are subject to full compliance by you and your Authorized Users with the Agreement. All rights in the Services and Documentation not expressly granted are reserved by us.

2.2.a. Ownership of Customer Content

As between us on the one hand and Customer and its Authorized Users on the other, Customer owns all Customer Content, including personal data and User Content. Crevo claims no ownership rights in Customer Content.

2.2.b. Licence to personal data

Subject to the Agreement, Customer (for itself and all of its Authorized Users) grants us a worldwide, non-exclusive, limited-term licence to access, use, process, copy, distribute, perform, export, and display personal data, only as reasonably necessary (a) to provide and maintain the Services; (b) to prevent or address service, security, support, or technical issues; (c) as required by law; and (d) as expressly permitted in writing by Customer. Customer represents and warrants that it has secured all rights in and to that personal data from its Authorized Users or third parties as necessary to grant this licence.

Customer agrees that we may collect, analyse, use, and disclose, during or after the Subscription Period or at any time for a Free Account, data derived from personal data which is anonymised or aggregated in a manner that makes identification of Customer, any Authorized User, or any third party impossible, for any business purpose, including to operate, analyse, and improve the Services, and to share such data with our affiliates and business partners.

2.2.c. Licence to User Content

Crevo claims no ownership rights over your User Content. With respect to the portion of Customer Content consisting of images, text, and any other content submitted, posted, or otherwise made available by Customer and its Authorized Users through the Services (“User Content”), by making such User Content available Customer grants us — and represents and warrants that it has all rights necessary to grant, including any necessary consents from individuals identified in the User Content and licences from third parties whose content is included — a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide licence to use, host, store, reproduce, modify, publish, translate, distribute, publicly perform, publicly display, and make derivative works of that User Content and the likeness contained in it, in whole or in part and in any form, media, or technology, solely in connection with our provision of the Services as described in the Agreement and Documentation.

By using the Services, you acknowledge and expressly authorise Crevo to use User Content to improve, train, and develop Crevo’s products and services. You can opt out at any time by changing the settings on your account, but note that in some cases this may limit the ability of the Services to address your specific use case.

To the extent permitted under applicable law, we take no responsibility and assume no liability for any User Content that Customer, any Authorized User, or a third party submits, posts, or otherwise makes available through the Services. As between Customer and us, Customer is fully responsible for its User Content and the consequences of making it available, and acknowledges that we act only as a passive conduit for its distribution.

2.2.d. Ownership and use of Output

“Output” means the images, vectors, and other material the Services generate for you from your prompts, settings, and uploaded User Content. As between you and us, and to the extent we hold any right in it, we assign to you all right, title, and interest in the Output generated through your account. You may use, modify, reproduce, publish, distribute, and sell your Output, including for commercial purposes, and this right does not depend on your plan — a Free Account has it on the same terms as a paid one, and it survives the cancellation or expiry of your subscription for Output already generated.

This assignment is subject to two things. First, you must have had the rights to the User Content you supplied: we cannot give you rights in a result derived from an image you did not have permission to upload. Second, your use of Output must comply with section 2.7 and with the terms of the app stores and platforms you distribute it through.

Output is not exclusive and we do not warrant that it is unique. Generative models produce similar results for similar prompts, and another user may receive Output that closely resembles yours. We conduct no trademark, design, or copyright clearance search, and we do not warrant that Output is free of third-party rights or that it can be registered as a trademark. Before you adopt Output as a brand identity, take your own clearance advice.

2.3. Responsibilities for Customer Content

We are not responsible for the content of any Customer Content or the way Customer or its Authorized Users choose to use the Services to store or process it. Customer is solely responsible for (i) providing notices and obtaining consents from its Authorized Users for the collection, use, processing, and transfer of Customer Content in connection with the Services; and (ii) ensuring compliance with all laws in all jurisdictions that may apply to Customer Content, including all applicable international, federal, state, provincial, and local laws relating to data privacy and security.

Customer may not submit any Customer Content that includes a social security number, passport number, driver’s licence number or similar identifier, credit or debit card number, or any other information that may be subject to specific data privacy and security laws — including the Gramm-Leach-Bliley Act (GLBA), the Health Insurance Portability and Accountability Act (HIPAA), the Health Information Technology for Economic and Clinical Health Act (HiTECH), the Family Educational Rights and Privacy Act (FERPA), the Children’s Online Privacy Protection Act (COPPA), or the GDPR — or any other data considered sensitive or which could give rise to notification obligations under data breach notification laws. We make no representation as to the adequacy of the Services to process your Customer Content or to satisfy any legal or compliance requirement that may apply to it.

2.4. Use of the Services

Customer must comply with the Agreement and ensure that its Authorized Users comply. We may review conduct for compliance purposes, but have no obligation to do so. If we believe there is a violation that can be remedied by Customer removing certain Customer Content, we will in most cases ask Customer to take direct action rather than intervene. However, we reserve the right to take further action where we deem it reasonably appropriate.

2.5. Image storage and review

You may — subject to the storage and retention limits applicable to your plan — store, retrieve, manage, and access User Content and Output that you save or generate through the Services. You may not use those facilities to (i) store, transfer, or distribute content of or on behalf of third parties, (ii) operate your own file storage application or service, or (iii) resell any part of the Services.

Your use of the Services is entirely at your own risk. We do not guarantee the availability or reliability of the Services at any given time, nor the integrity or continued availability of our servers. Whether we make backups, and whether restoration of those backups is available to you, is at our discretion. Your sole remedy for the loss of any images, files, or other data stored on the Services is to discontinue your use of them.

If you experience a bug, error, or other issue with the Services, you may report it through the Services interface or another procedure we make available. You may be required to share the affected portion of your User Content with a Crevo representative. You acknowledge and agree that the representative may review or otherwise examine that User Content in order to resolve, improve, or modify the Services.

2.6. Free tools and Services

We may from time to time offer access to the Services through a free trial or another limited offer at reduced or no cost (a “Free Account”). If the Free Account has a specific duration, that duration is specified at sign-up. If you register for a Free Account you may be presented with additional terms and conditions, which are incorporated into these Terms by reference and are legally binding. The Free Account may not include access to all features of the Crevo platform. Any data you enter into a Free Account may be permanently lost at the end of the trial period unless you (i) purchase a subscription, or (ii) export the data before the trial ends.

Where a valid payment method is required to start a free trial, your payment method will not be charged during the trial.

Unless you cancel your free trial before it expires, your account will automatically be subscribed for paid Services under these Terms upon expiration of the trial, and a subscription fee will be charged to your payment method. See section 3.4 for cancellation.

For all Free Accounts, the Services are provided “as is” and “as available” without warranty, and Crevo disclaims any implied warranties including merchantability or fitness for a particular purpose. Crevo’s total aggregate liability arising out of or relating to your use of a Free Account is $100. Because some states and jurisdictions do not allow limitations on implied warranties, the above limitation may not apply to you; in that event such warranties are limited to the maximum extent permitted by, and for the minimum warranty period allowed by, mandatory applicable law.

2.7.a. Acceptable use — technical restrictions

You agree not to engage in any of the following:

  1. 1.copying, distributing, or disclosing any part of the Services in any medium, including by automated or non-automated scraping;
  2. 2.using any automated system — robots, spiders, offline readers — to access the Services in a manner that sends more request messages to our servers than a human could reasonably produce in the same period using a conventional web browser;
  3. 3.transmitting spam, chain letters, or other unsolicited email;
  4. 4.attempting to interfere with, compromise the system integrity or security of, or decipher any transmissions to or from the servers running the Services;
  5. 5.taking any action that imposes, or may in our sole discretion impose, an unreasonable or disproportionately large load on our infrastructure;
  6. 6.uploading invalid data, viruses, worms, or other software agents through the Services;
  7. 7.collecting or harvesting any personally identifiable information, including account names, from the Services;
  8. 8.impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, or hiding or attempting to hide your identity;
  9. 9.interfering with the proper working of the Services;
  10. 10.accessing any content on the Services through any technology or means other than those provided or authorised by the Services;
  11. 11.bypassing measures we may use to prevent or restrict access to the Services, including features that restrict use or copying of content or enforce limitations on use; or
  12. 12.using any content, including captions, keywords, or other metadata associated with content, for any machine learning or artificial intelligence training or development purposes, or for any technology designed or intended for the identification of natural persons.

2.7.b. Acceptable use — Customer Content restrictions

You are solely responsible for the content of any Customer Content you submit. You agree not to submit any Customer Content that:

  1. 1.may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal;
  2. 2.may create a risk of any other loss or damage to any person or property;
  3. 3.seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details, or otherwise;
  4. 4.may constitute or contribute to a crime or tort;
  5. 5.contains information or content we deem unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating, libellous, threatening, profane, obscene, or otherwise objectionable;
  6. 6.contains information or content that is illegal, including the disclosure of insider information under securities law or of another party’s trade secrets;
  7. 7.contains information or content you do not have a right to make available under any law or under contractual or fiduciary relationships;
  8. 8.contains information or content you know is not correct and current; or
  9. 9.violates any school or other applicable policy, including those relating to cheating or ethics.

You agree that any Customer Content you submit does not and will not violate third-party rights of any kind, including intellectual property rights or rights of privacy, and that you have the power to grant the licence granted above. We may, but are not obliged to, reject or remove any User Content we believe in our sole discretion violates these provisions.

3. Payment obligations

3.1. Payment terms

For Customers that purchase a subscription, fees are specified through the Services interface or in the Order Form. Payment obligations are non-cancellable and, except as expressly stated in the Agreement, fees are non-refundable. If Customer downgrades a subscription from a paid plan to a free plan, Customer remains responsible for any unpaid fees under the paid plan, and Services under the paid plan will be deemed fully performed and delivered upon expiration of the initial Subscription Period. If we agree to invoice Customer by email, full payment must be received within thirty (30) days of the invoice date. Fees are stated exclusive of taxes, levies, duties, or similar governmental assessments of any nature, including value-added, sales, use, or withholding taxes (“Taxes”). Customer is responsible for paying all Taxes associated with its purchases, except those based on our net income.

3.2. Billing policies

If you purchase a subscription or any other paid aspect of the Services, Customer agrees to the pricing communicated to you by us. Unless otherwise specified in an Order Form, we may add new services for additional fees, or add or amend fees for existing services, at any time in our sole discretion, by giving Customer at least thirty (30) calendar days’ written notice, the increase taking effect at the beginning of the next billing cycle. If Customer is unhappy with the increase, Customer may terminate the Agreement by giving at least twenty-four (24) hours’ written notice before the next billing date. Fees will not increase during the notice period.

To use the Services outside a Free Account you must provide one or more current, valid, accepted payment cards, which may include payment through your account with a third party (a “Payment Method”). By providing a Payment Method you agree that we or our payment processor are authorised to charge the fees, plus applicable taxes and service fees, on a recurring basis until you cancel your subscription. Fees and any other charges will be charged to your Payment Method on the payment date indicated on your account. The length of your billing cycle depends on the subscription you chose at sign-up. Fees are fully earned upon payment. Your payment date may change — for example if your Payment Method has not successfully settled, when you change plan, or if your paid subscription began on a date not contained in a given month. We may authorise your Payment Method in anticipation of service-related charges.

3.3. Payment information

We use third-party payment processors — currently RevenueCat for in-app purchases and Polar for payments made on the web (each a “Payment Processor”) — to process payments in connection with the Services. Please see each Payment Processor’s privacy statement for information on how it collects and uses personal information. Payment must be received by the Payment Processor using one of its accepted payment methods. We do not view or store your full card or other payment method details; the Payment Processor collects them and charges your chosen method. Where you are on a trial, if you do not cancel before the end of the trial period you will be charged the subscription price for each renewal period until you terminate your subscription.

You represent and warrant that:

  1. 1.the account, order, and payment method information you supply to us or to the Payment Processor is true, correct, and complete;
  2. 2.you are duly authorised to use that payment method;
  3. 3.you will pay any charges you incur in connection with the Services, including applicable taxes;
  4. 4.charges you incur will be honoured by your payment method company;
  5. 5.you will pay all charges at the posted prices, including applicable taxes;
  6. 6.you will not allow anyone else to use your subscription;
  7. 7.you will not transfer your subscription or password to anyone else; and
  8. 8.you will report to us any unauthorised or prohibited access to or use of your subscription or password.

If any of your account, order, or payment method information changes, you agree to update it promptly so that we or the Payment Processor can complete your transactions and contact you as needed. We are not liable for any unauthorised use of your card or other payment method by a third party in connection with your use of the Services.

3.4. Cancellation

You can cancel your subscription at any time by giving us at least twenty-four (24) hours’ notice before your next subscription billing date. You must cancel before your subscription renews in order to avoid being charged for the next cycle.

If you cancel, the cancellation becomes effective at the end of the then-current Subscription Period and you will continue to have access through your account until then. If you purchased through the App Store or Google Play, cancellation and any refund are handled by that store under its own policies rather than by us. If you cancel, we retain your information in accordance with our Privacy Policy.

Except as expressly set out in these Terms or in our Refund Policy, we do not provide credit, refunds, or prorated billing for subscriptions that are cancelled.

3.5. Refunds

Our Refund Policy forms part of the Agreement and is the express exception referred to in sections 3.1 and 3.4. It sets out the circumstances in which we refund a payment, including a voluntary refund window for purchases made on our website, and it explains that refunds for purchases made through the App Store or Google Play are handled by those stores rather than by us. Nothing in it limits any right you have as a consumer under mandatory applicable law.

4. Term and termination

4.1. Agreement term

A free subscription continues until terminated, while a paid subscription has a Subscription Period that may expire or be terminated. The Agreement remains effective until all subscriptions ordered under it have expired or are terminated, or until the Agreement itself terminates. Termination of the Agreement terminates all subscriptions and Order Forms. Any section of the Agreement that by its terms or its nature should survive termination or expiration does so.

4.2. Auto-renewal

Unless otherwise set out in an Order Form, (i) all subscriptions automatically renew for additional periods equal to one (1) year or the preceding Subscription Period, whichever is shorter; and (ii) per-unit pricing during any automatic renewal period will be the then-current price communicated to you by us. Either party may give the other notice of non-renewal at least twenty-four (24) hours before the end of a Subscription Period to stop a subscription automatically renewing.

4.3. Termination for cause

Unless otherwise set out in an Order Form, either party may terminate the Agreement on notice to the other if that other party materially breaches the Agreement and the breach is not cured within twenty-four (24) hours after the non-breaching party gives notice. Customer is responsible for its Authorized Users, including for breaches caused by them. We may terminate the Agreement immediately on notice to Customer if we reasonably believe the Services are being used by Customer or its Authorized Users in violation of applicable law.

4.4. Termination without cause

Unless otherwise set out in an Order Form, Customer may terminate its subscriptions immediately without cause, and we may terminate the Agreement without cause on twenty-four (24) hours’ prior notice to Customer.

4.5. Effect of termination

On any termination for cause by Customer, we will refund Customer any prepaid fees covering the remainder of the Subscription Period. On any termination for cause by us, Customer will pay any unpaid fees covering the remainder of the Subscription Period after the effective date of termination. No termination relieves Customer of the obligation to pay fees payable for the period before the effective date of termination.

6. Representations; disclaimer of warranties

Customer represents and warrants that it has validly entered into the Agreement and has the legal power to do so, and further that it is responsible for the conduct of its Authorized Users and their compliance with the Agreement.

Except as expressly provided here, the Services and all related components and information are provided on an “as is” and “as available” basis without warranties of any kind, and we expressly disclaim all warranties, whether express or implied, including the implied warranties of merchantability, title, fitness for a particular purpose, and non-infringement. Customer acknowledges that we do not warrant that the Services will be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not allow the disclaimer of certain types of warranty, so the above disclaimers may not apply to you. The Agreement grants specific legal rights, and Customer and Authorized Users may also have other rights that vary from jurisdiction to jurisdiction. The foregoing disclaimers will not apply to the extent prohibited by applicable law.

7. Limitation of liability

In no event will our aggregate liability arising out of or related to the Agreement, whether in contract, tort, or under any other theory of liability, exceed the total amount paid by Customer in the six (6) months preceding the last event giving rise to liability. The foregoing does not limit Customer’s payment obligations under section 3. In no event will we have any liability to you or to any third party for lost profits or revenues, or for any indirect, special, incidental, consequential, cover, or punitive damages, however caused and whether or not we have been advised of the possibility of such damages.

Customer is responsible for all login credentials, including usernames and passwords, for administrator accounts as well as the accounts of its Authorized Users. We will not be responsible for any damages, losses, or liability to Customer, Authorized Users, or anyone else if that information is not kept confidential, or if it is correctly provided by an unauthorised third party logging into and accessing the Services.

Some jurisdictions do not allow the exclusion or limitation of certain types of damages, such as incidental or consequential damages, so the above limitations may not apply to you. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud.

8. Indemnification

Customer agrees to defend, indemnify, and hold harmless us and our affiliates, licensors, and our and their respective employees, contractors, agents, officers, and directors from and against any claims, damages, obligations, losses, liabilities, costs or debts, and expenses (including attorneys’ fees) arising from:

  1. 1.Customer’s and any Authorized User’s use of and access to the Services, including any Customer Content or other content transmitted or received;
  2. 2.your violation of the Agreement, including any breach of Customer’s representations and warranties;
  3. 3.Customer’s or any Authorized User’s violation of any third-party right, including any right of privacy or intellectual property right;
  4. 4.Customer’s or any Authorized User’s violation of any applicable law, rule, or regulation;
  5. 5.Customer Content or any content submitted via Customer’s or any Authorized User’s account, including misleading, false, or inaccurate information;
  6. 6.Customer’s or any Authorized User’s gross negligence, fraud, or wilful misconduct; or
  7. 7.any other party’s access to and use of the Services with Customer’s or any Authorized User’s credentials or other security code.

9. Confidentiality

Crevo may disclose “Confidential Information” to you in connection with the Agreement — anything that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure, including all Order Forms and non-public business, product, technology, and marketing information. Customer will (i) take at least reasonable measures to prevent the unauthorised disclosure or use of Confidential Information, and limit access to those employees, affiliates, and contractors who need to know it in connection with the Agreement; and (ii) not use or disclose any Confidential Information for any purpose outside the scope of the Agreement.

10. Miscellaneous

10.1. Publicity

You consent to Crevo’s use of your company name and logo and a general description of your relationship with Crevo in press releases and other marketing materials. You further agree to participate from time to time, at Crevo’s discretion, in reference calls and other marketing initiatives, including with press, analysts, and Crevo’s existing or potential investors or customers.

10.2. Third-party products, links, and information

The Services may integrate with or contain third-party products, services, materials, or information, or links to them, that are not owned or controlled by us (“Third Party Materials”). We do not endorse or assume responsibility for any Third Party Materials. If Customer or any Authorized User accesses any third-party website or service, it does so at its own risk, and Customer acknowledges that the Agreement and our Privacy Policy do not apply to that use. Customer expressly relieves us from all liability arising from its or its Authorized Users’ use of any Third Party Materials.

10.3. Force majeure

Neither we nor Customer will be liable for any failure or delay in performance of obligations on account of events beyond that party’s reasonable control, which may include denial-of-service attacks, failure by a third-party hosting or utility provider, strikes, shortages, riots, fires, acts of God, war, terrorism, and governmental action.

10.4. Relationship of the parties; no third-party beneficiaries

The Agreement does not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties. Except as set out here, there are no third-party beneficiaries to the Agreement.

10.5. Email communications

Except as otherwise set out here, all notices under the Agreement will be by email, although we may instead choose to provide notice through the Services. Notices to us must be sent to legal@senal.software. Notices are deemed given (i) the business day after sending, in the case of email; and (ii) the same day, in the case of notices through the Services.

10.6. Modification; waiver; severability

We may change these Terms and the other components of the Agreement (except any Order Forms) in accordance with this section. If we make a material change, we will give Customer reasonable notice before it takes effect, and the revised Agreement will become effective on the date set out in that notice. If Customer or any Authorized User accesses or uses the Services after the effective date, that use constitutes acceptance of the revised terms. No failure or delay by either party in exercising any right constitutes a waiver of that right, and no waiver is effective unless made in writing and signed by the party granting it. The Agreement will be enforced to the fullest extent permitted under applicable law; if any provision is held by a court of competent jurisdiction to be contrary to law, it will be modified and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions will remain in effect.

10.7. Assignment

You may not assign or delegate any of your rights or obligations under the Agreement, whether by operation of law or otherwise, without our prior written consent.

10.8. Governing law and venue

The Agreement, and any dispute arising out of or related to it, is governed exclusively by the laws of the Republic of Türkiye, without regard to its conflict of laws rules or the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. You agree to submit to the jurisdiction of the Courts and Execution Offices of İzmir, Türkiye.

Nothing in this section deprives a consumer of the protection of mandatory provisions of the law of the country in which they are habitually resident, including the right to bring proceedings in the courts of that country.

If you are a consumer in Türkiye, the venue named above does not apply to you. Under Law No. 6502 on the Protection of Consumers, your claim goes to the Consumer Arbitration Committee (Tüketici Hakem Heyeti) where its value falls below the threshold published each year by the Ministry of Trade, and to the Consumer Court (Tüketici Mahkemesi) where it exceeds that threshold — in either case at your own domicile or at the place where the transaction was made, at your choice. Nothing in these Terms limits that right.

10.9. Dispute resolution

For any dispute with Crevo, you agree first to contact us at support@senal.software and to attempt to resolve the dispute informally.

If the dispute is not resolved within sixty (60) days, either party may bring proceedings before the Courts and Execution Offices of İzmir, Türkiye. Nothing in this section prevents either party from seeking urgent injunctive or other interim relief from any court of competent jurisdiction.

10.10. Entire agreement

The Agreement, including these Terms and all referenced pages and Order Forms, constitutes the entire agreement between the parties and supersedes all prior and contemporaneous agreements or representations concerning its subject matter. To the extent of any conflict between these Terms and any other document or page referenced in them, the following order of precedence applies: (1) the terms of any Order Form; (2) these Terms; and (3) any other document or page referenced in these Terms.

10.11. Additional terms for mobile applications

iOS app. This applies to any app you acquire from the Apple App Store (the “iOS App”). You and Crevo acknowledge that these Terms are solely between you and Crevo, not Apple Inc. (“Apple”), and that Apple has no responsibility for the iOS App or its content. Your access to and use of the iOS App must comply with the usage rules in Apple’s then-current Apple Media Services Terms and Conditions. Apple has no obligation to furnish any maintenance or support services for the iOS App. In the event of any failure of the iOS App to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the maximum extent permitted by applicable law Apple has no other warranty obligation, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are governed solely by these Terms. Apple is not responsible for addressing any claim of yours or of any third party relating to the iOS App, including product liability claims, claims that the iOS App fails to conform to any legal or regulatory requirement, and claims arising under consumer protection or similar legislation. In the event of any third-party claim that the iOS App or your use of it infringes that third party’s intellectual property rights, Crevo, not Apple, is solely responsible for the investigation, defence, settlement, and discharge of that claim to the extent required by these Terms. Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to your licence of the iOS App, and upon your acceptance Apple has the right to enforce these Terms against you as a third-party beneficiary.

Android app. This applies to any app you acquire from the Google Play Store (the “Android App”): (a) these Terms are between you and Crevo only, and not Google LLC or any affiliate (“Google”); (b) your access to and use of the Android App must comply with Google’s then-current Google Play Terms of Service; (c) Google is only a provider of the store where you obtained the Android App; (d) Crevo, and not Google, is solely responsible for the Android App; (e) Google has no obligation or liability to you with respect to the Android App or these Terms; and (f) Google is a third-party beneficiary of these Terms as they relate to the Android App.

10.12. Contacting us

Please feel free to contact us if you have any questions about these Terms or any other part of the Agreement. You can reach us at legal@senal.software.